Accessibility statement for Dunston with Coppenhall Parish Council

This website is run by Dunston with Coppenhall Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible because some older PDF documents are not structured appropriately for screen readers.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email
  • call 01785 604405
  • write to: Dunston with Coppenhall Parish Council, 35 Morris Drive, Kingston Hill, Stafford, ST16 3YE

We’ll consider your request and get back to you in ten days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, use the contact details above to let us know.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Dunston with Coppenhall Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

We do not know of any parts of the web pages that are not compliant.

Disproportionate burden

For the benefit of the majority of our residents, we occasionally include copies of (or links to) documents from external sources that contain relevant information. We do not assess or adapt these externally supplied documents to ensure full accessibility. To do so would be a disproportionate burden.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix minutes of earlier Parish Council meetings.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested in April 2020. The test was carried out by ER Consulting on behalf of Dunston with Coppenhall Parish Council.

We chose a sample of representative pages selected on the basis that together they encompassed all the different types of structures and documents used across all the web pages. Testing utilised a mixture of automatic scanners and visual inspection to cover potential issues that would not be detected by automatic tools.

What we’re doing to improve accessibility

We are presently reviewing our method for publishing meeting minutes and other PDF documents in order to improve their accessibility. Our aim is to have these improvements in place before September 2020.

This statement was prepared on 09 April 2020. It was last updated on 22 June 2020.